Benefits of Integrating SugarCRM WooCommerce
There is no doubt that the World Wide Web has become the latest battleground for most companies. Even if you own a physical store or company that has been in business for many years, not using the network for your customer service and marketing may mean that you will miss much business. Therefore, whether you run an online business or a physical business, you must have an e-commerce store.
After the e-commerce site is up and running, the next step is to find an effective customer relationship management system, also known as a CRM system. After all, building and maintaining good customer relationships is a top priority for any business. Customers are the lifeline of your business, and treating them right can even lead to the possibility of attracting more customers to your business. That is why it is crucial to find a great CRM system.
WooCommerce and SugarCRM integration
If you are looking for a solution that can integrate CRM with e-commerce, then you will need to check WooCommerce. WooCommerce itself is the ideal e-commerce shopping cart, and currently, about 150,000 consumers are using it. WooCommerce is also an open-source e-commerce platform, which means it can be customized to suit your specific business. Through the integration of WooCommerce and SugarCRM, the value you get has, therefore, doubled.
WooCommerce-Sugar CRM synchronization
The WooCommerce and Sugar CRM plugins can accomplish many tasks that are critical to your business, such as instant data synchronization between WooCommerce and SugarCRM. The plugin is a fusion of WooCommerce and Sugar CRM, which can easily simplify sales, automatically manage business orders, and automatically simplify customer relationship management. That means you do not have to use the Sugar CRM WooCommerce plugin to enter details related to e-commerce sales into CRM manually.
Reasons to Integrate SugarCRM with WooCommerce
Custom tools such as Sugar Module Builder and Sugar Studio can vividly build your SugarCRM to suit your e-commerce business needs.
Customer in-depth knowledge
SugarCRM will help you track all activities of customers and contacts on the WooCommerce website. This 360-degree customer perspective will help you improve your sales and marketing strategies.
With this integration, you can easily synchronize existing product inventory in WooCommerce to SugarCRM, allowing your customer representatives to cross-sell and up-sell.
Better and Faster Customer Problem Management
SugarCRM’s integration with WooCommerce allows you to manage customer cases from a central site. That solves the problem of slow response to customer problems and complaints. You can efficiently process all customer inquiries in time from within SugarCRM.
Smooth and Efficient Order Processing
Through integration, you can collect many data about customers, including orders, invoices, products in wish lists, recently viewed products, and abandoned shopping carts. That creates a better experience for customers and sales team members.
The bottom line!
The integration of SugarCRM and WooCommerce will allow you to associate WooCommerce data with contacts in Sugar, thus giving you a better understanding of your customers. All in all, WooCommerce SugarCRM integration is the most effective CRM solution in eCommerce today.